Repeat prescribing is a system used in UK primary care that allows patients with stable, long-term conditions to obtain regular medication without seeing their GP for each prescription. After an initial assessment, patients can request their medication at agreed intervals (typically monthly) through various channels such as online services, phone, or in person. The request is then processed according to practice protocols, reviewed by appropriate clinical staff, and issued to the patient or sent directly to their pharmacy.
In a typical GP practice, the repeat prescribing process begins with a clinician authorising medication for repeat dispensing for a set period (usually 6-12 months). Patients can then request their medication when needed through various channels including online services, telephone, or in person. These requests are processed by trained administrative staff following established protocols, checked by a clinician or pharmacist, and then issued. Medications require regular review, and the system includes safeguards such as maximum authorisation periods, automated review prompts, and monitoring of request patterns to ensure safe prescribing.
Primary Care Networks (PCNs) have transformed repeat prescribing by implementing network-wide approaches that standardise processes across member practices. Many PCNs employ clinical pharmacists who specialise in medication management, including repeat prescribing oversight, medication reviews, and prescribing optimisation. This collaborative approach enables shared resources, consistent protocols, enhanced medication safety monitoring, and improved efficiency. PCNs may also coordinate with community pharmacies to deliver services like the Electronic Prescription Service (EPS) and Medicines Order Line to streamline the entire medication supply process.
Benefits of repeat prescribing include improved practice efficiency, reduced GP workload, enhanced patient convenience, and better medication adherence. However, risks exist, including potential for medication errors, continuation of inappropriate treatments, missed opportunities for clinical review, and possible medication wastage. Well-designed systems mitigate these risks through regular medication reviews, robust protocols, clear communication channels, and appropriate staff training. The NHS continually works to balance efficiency with safety through initiatives like structured medication reviews and electronic prescription systems.
Technology is revolutionising repeat prescribing through integrated electronic health records, online patient access portals like the NHS App, and the Electronic Prescription Service (EPS). These innovations enable patients to request medications digitally, allow clinicians to authorise prescriptions remotely, and facilitate direct transmission to pharmacies. Advanced clinical decision support systems can flag potential drug interactions or monitoring requirements, while analytics tools help identify prescribing patterns and improvement opportunities. Remote monitoring technologies are also being integrated, enabling more personalised medication management while maintaining efficiency.
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